Privacy Policy

Last updated: {{ Month Year }}

1. Introduction

This Privacy Policy explains how {{ Company Name }} (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit {{ Website URL }}.

We are committed to protecting your privacy and handling your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

{{ Company Name }}
Registered Address: {{ Registered Address }}
Company Number: {{ Company Number (if applicable) }}
Email: {{ Contact Email }}

We are the “data controller” of the personal data you provide to us.

3. What Information We Collect

We may collect and process the following types of personal data:

• Name
• Email address
• Phone number
• Postal address
• Information submitted via contact forms
• Technical data (IP address, browser type, device information)
• Usage data (pages visited, time on site)

If you make a purchase (where applicable), we may also collect:

• Billing and shipping address
• Order details
• Payment information (processed securely via third-party providers — we do not store full card details)

4. How We Collect Your Data

We collect data when you:

• Fill in a contact form
• Subscribe to a newsletter
• Make a purchase
• Contact us by email or phone
• Browse our website (via cookies and analytics tools)

5. How We Use Your Data

We use your personal data to:

• Respond to enquiries
• Provide products or services
• Process payments and orders
• Improve our website
• Send marketing communications (where you have opted in)
• Comply with legal obligations

We only process your data where we have a lawful basis, including:

• Your consent
• Performance of a contract
• Legal obligation
• Legitimate business interests

6. Marketing Communications

If you subscribe to our mailing list, we may send you updates, offers, or relevant information.

You can unsubscribe at any time by:

• Clicking the unsubscribe link in emails
• Contacting us directly

We will not sell or share your data for third-party marketing purposes.

7. Cookies

Our website uses cookies to improve user experience and analyse website traffic.

You can manage or disable cookies through your browser settings.

For more information, please see our Cookie Policy.

8. Sharing Your Data

We may share your data with trusted third parties, including:

• Website hosting providers
• Payment processors
• Email marketing providers
• Analytics services

These providers only process data on our behalf and in accordance with data protection laws.

We do not sell your personal data.

9. Data Retention

We only retain your personal data for as long as necessary to:

• Fulfil the purposes we collected it for
• Comply with legal, accounting, or regulatory requirements

10. Your Data Protection Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request erasure of your data
• Restrict or object to processing
• Data portability
• Withdraw consent at any time

To exercise any of these rights, please contact us at {{ Contact Email }}.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

11. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated date.